eTurist Project powered by Segittur
Bumerania presents the eTurist Project: Last Mile, a pilot hotel that uses cutting-edge robotics and artificial intelligence to offer a unique and personalized guest experience.
Located in Benidorm, this hotel will serve as a showcase for our products and services, offering hotel industry professionals the opportunity to see first-hand the technological solutions that Bumerania can provide to transform the customer experience.
Benefits
- Improved operational efficiency
- Improved customer experience
- Reduction of labour costs
A hotel on the cutting edge of innovation
The hotel, subsidized by Segittur’s Last Mile program, will be equipped with the latest in robotics and artificial intelligence technology. Our robots will handle tasks such as guest reception and check-in, room cleaning, restaurant service and other operational functions, freeing up hotel staff to focus on providing top-quality customer service.
Advantages
A showcase for the transformation of the hotel sector. The main objective of the Hotel of the Future: Last Mile Project is to serve as a showcase for our products and services, allowing hotel industry professionals to experience first-hand how robotic technology and artificial intelligence can transform the customer experience and optimise hotel operations.
Improved operational efficiency
Robots can perform tasks faster and more accurately than human employees, thus optimising processes and reducing operating costs.
Improved customer experience
Artificial intelligence makes it possible to personalise the experience of each guest, increasing their satisfaction and loyalty.
Reduction of labour costs
Robots implemented in the eTurist project
Promotions Robot
Automates customer service and promotions, enhancing interaction in common areas.
Room Service Robot
Room service robot that autonomously commands elevator rides.
Waiter Robot
Waiter robot that automates service and enhances interaction in the hotel restaurant.
Receptionist Robot
Automated check-in with multilingual assistance connected to the PMS.
Pool Cleaning Robot
Keeps the hotel pool in perfect condition.
Cleaning Robot
Robot that automates the cleaning of the hotel lobby.
Interactive Tables
Connected to the restaurant’s software, they provide access to newspapers and games.
Beer-Serving Arm
Automates beer service in the pool area.
