Maintenance
Technology that connects, cares for, and transforms lives
Maintenance Plans for Robots with Smart Service
Maximize your robot’s performance with our professional maintenance plans. At Bumerania Robotics, we offer flexible and scalable solutions that include technical support, updates, artificial intelligence, and on-site assistance. Ensure your business continuity with a maintenance service designed to prevent failures, enhance automation, and guarantee that your robot operates at 100%—always.
We love to build partnerships with those who share our vision and passion for creating a technological world in service of people.
STANDARD PLAN
Focused on connectivity, basic support, and updates.
Software updates:
Remote installation of enhancements and fixes to keep the system up-to-date and stable.
Phone technical support:
Direct assistance for questions or issues with a quick response.
Integrated SIM card:
Ensures constant robot connection through mobile networks (Movistar + Orange), preventing drops due to WiFi congestion.
ADVANCED IA PLAN
Ideal for clients who need artificial intelligence, technical monitoring, and remote customization.
Preventive maintenance:
Proactive quarterly inspections to prevent failures. Potential issues are analyzed before they affect operations.
Remote corrective :
Diagnosis and resolution of issues without on-site visits; if there are hardware problems, on-site evaluation is considered.
AI Package:
Complete configuration and management of artificial intelligence by technical support, including token costs and maintenance.
Tracking and monitoring in the app:
Real-time statistics: interactions, routes, activity, etc.
AI modifications:
Changes to the chatbot, question tree, and robot advertising.
Management application:
Portal for the client to manage certain parameters in real time, with technical support for modifications.
VIP PLAN
Complete solution with full support, training, and on-site assistance.
24/7 remote technical support:
24/7 remote assistance with quick response and continuous follow-up.
Continuous training:
For optimal use of the robots, also for new employees.
On-site preventive:
Technical visit at no cost for a complete system review (hardware, software, and mechanics).
On-site corrective:
Physical intervention for serious faults, with no travel cost within Spain (only parts are billed if applicable).
Remapping included:
New maps if there are changes in the location or layout of the environment.
Robot replacement within 48/72 hours:
In case of unresolved failure, a replacement robot is sent within 72 hours (subject to stock availability).
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Repository applications:
Access to exclusive tools, modules, and templates.
ADVANCED IA
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All of the above
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Quarterly preventive
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Corrective (remote)
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AI Package
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Tracking and monitoring
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Modifications
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Application and management
VIP
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All of the above
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24/7 technical support
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Continuous training
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On-site preventive
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On-site corrective
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Remapping
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Robot replacement
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Repository applications
