In recent years, the tourism sector has undergone an unprecedented transformation thanks to the incorporation of robotic solutions. Technological advances have begun to redefine the way hotels and restaurants operate, offering a unique and enhanced experience for both guests and staff.
In this article, we will explore how robotics is revolutionising tourism and when we can expect advanced robotisation in the sector.
The Robotic Revolution in hospitality
The use of robots in hospitality is not a futuristic idea, but a reality that is already taking shape. From robots that check in at hotels to those that deliver food in restaurants, these innovations are improving operational efficiency and customer satisfaction.
Automated check-in and reception:
In many hotels, robots are beginning to take over front desk tasks. Equipped with artificial intelligence, these robots can perform check-in, provide information about the hotel and its services, and even answer frequently asked questions from guests. This not only streamlines the check-in process, but also allows human staff to focus on providing a more personalised service.
Room service and deliveries:
Autonomous robots are being used to deliver food, drinks and other items to guest rooms. These robots can navigate hotel corridors, use lifts and communicate with security systems to ensure fast and safe delivery. This reduces waiting time for guests and frees up staff to perform other tasks.
Housekeeping and maintenance:
Robotics is also revolutionising cleaning and maintenance tasks in hotels. Cleaning robots equipped with advanced sensors can vacuum, mop and disinfect common areas and rooms, ensuring a consistent level of cleanliness and minimising the risk of human error.
Innovations in restaurants
Restaurants are not left behind in this revolution. Robotics is introducing significant improvements to the dining experience.
Automated kitchens:
Kitchens equipped with robotic arms can prepare dishes with precision and consistency. These systems allow for faster food preparation with less waste, ensuring high quality in every dish served.
Waiter robots:
Waiter robots are being used to take orders and wait tables. These robots can not only deliver food to tables, but also interact with customers, recommend dishes and handle payments. This streamlines service and improves the customer experience.
The future: When will we see advanced robotisation?
According to a recent study, advanced robotisation in hotels and restaurants is expected to be a common reality in many developed countries by 2030. The full integration of robots into daily operations will enable greater efficiency, cost reduction and a significantly improved customer experience.
This projection is based on the rapid evolution of robotic technology, decreasing implementation costs and growing acceptance by consumers and operators in the sector.
The incorporation of robotic solutions in the travel industry is changing the way hotels and restaurants operate, providing benefits for both guests and staff. As we move towards advanced robotisation expected by 2030, we can anticipate a more efficient, safer and customer-focused industry.
At Bumerania, we are committed to leading this transformation by providing the most innovative robotic solutions to take the tourism experience to the next level.
